Urgent Care Plus LLC

Job Overview
We are seeking a dynamic and dedicated Clinic Outreach and Operations Coordinator to support clinic growth through community outreach, marketing coordination, and patient engagement. This position will also involve assisting with day-to-day front office administrative operations. This role is ideal for someone who is organized, outgoing, and comfortable wearing multiple hats in a fast-paced clinical environment.

Key Responsibilities

Marketing, Outreach & Growth (Primary Focus)

• Coordinate and execute local marketing and community outreach efforts to grow patient volume (schools, sports organizations, employers, community events).
• Maintain relationships with referral partners and local organizations; represent the clinic at events as needed.
• Film content as needed for the social media management team.
• Assist with promotional campaigns for wellness services, physicals (DOT/school/sports), medical exams, and X-ray services.
• Track basic marketing activity and results (event leads, referral sources, appointment inquiries) and share updates with leadership.

Office Coordination & Clinic Support

• Assist with administrative tasks, including document handling, scanning, filing, and maintaining forms.
• Coordinate supply needs for front office and marketing materials; support ordering and inventory tracking as assigned.
• Support front office operations as needed to ensure a great patient experience.
• Support internal coordination between clinical staff and leadership to keep workflows running smoothly.
• Handle other duties as assigned to support clinic operations and growth.

Qualifications

• 1-3 years of experience in marketing coordination, customer service, office administration, or healthcare front office (urgent care/medical office experience preferred).
• minimum 3 years experience in Outreach Marketing (REQUIRED)
• Strong communication skills and professional presence in person, on the phone, and in writing.
• Highly organized with attention to detail and ability to manage multiple priorities.
• Comfortable with basic technology (scheduling systems, Microsoft/Google tools)
• Ability to maintain confidentiality and professionalism in a healthcare setting (HIPAA awareness preferred).

Job Type: Full-time

Experience:

• Field marketing: 3 year (Required)
• Medical office: 1 year (Required)

Ability to Commute:

• Richmond, TX 77407 (Preferred)

Work Location: In person